Mike was professional, thorough, and patient with me even though I am completely ignorant of automotive matters. I came in expecting to get a much more expensive repair done on my air conditioner, but after a diagnostic he recommended a much less expensive repair was more needed. He also took the time to explain other repairs that would be needed in the future, but was not pushy about getting other work done. My last mechanic thought only of dollar signs, but Mike is not like that. I will be returning to him for more repairs in the future.
I definitely trust this shop. They're honest, have good prices, and won't recommend jobs that aren't necessary.
Bought a used car from the owner and have no complaints: top notch service, very professional, and knowledgeable about his business and customers :)
I brought in my Jeep with a locked up AC compressor. I was given a much better price here than at Pepboys and a quick turn around time (last minute drop off on Friday evening, pick up Monday at noon). They didn't try to push any other services on me. The car was ready to pick up exactly when they said it would be and they stuck to their price. AC is running great now. I will definitely be using this shop from now on.
My car broke down conveniently on a Saturday when most shops are closed. I was in Irving and after doing some research online, I chose K-Automotive. Despite having a bunch of cars already in the shop, they were able to get started on it. As it turned out, I needed the timing belt, adjusters, and water pump replaced. I knew these were on the way out as my car has over 100k on it. K-Automotive kept the parts they removed to show me, repaired the car within a day and half, and threw in three extras that I hadn't asked for at no charge. Not to mention they discounted the parts and labor. They showed me the regular prices on the bill. Good communication, quick turnaround, and I'm up and running. I am very happy with them and would recommend them to anyone in the Dallas area needing work done. Oh and as a bonus, I got 1 year free roadside assistance, plus the 1 year warranty on the parts and work, which can be done in any shop US-wide. Awesome.